Balwyn Health Care

www.balwynhealthcare.com.au

4 Belmore Road
Balwyn, 3103
Telephone: 9859 4188

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After Hours
1) Emergencies dial 000

2) DoctorDoctor (after hrs locum) 132 660 or 70384703

3) Priority Care Centres – extended hours

(Urgent injuries /illness. Alternative to hospital emergency)

-Forest Hill Priority Care Centre 88041940

-Heidelberg Priority Care Centre 90009276

4) MyEmergencyDoctor.com –1800 000 633 or website

(Telehealth emergency medicine specialists )

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Balwyn Health Care provides services, facilities and administrative support to our sole, independently trading General Practitioners so they can provide high quality, independent care to their patients.

Dr Mary-Anne LANCASTER (G.P.)
MB BS, FRACGP, DRANZCOG

Dr Bill SAVVAS (G.P.)
MB BS, (Adel)

Dr John KONDOPOULOS (G.P.)
MB BS, FRACGP

Dr Edward TSUI (G.P.)

MB BS (Melb), FRACGP, Cert. Med. Acup.

Dr Jane FROSTER (G.P.)

MB BS (Melb), FRACGP, DRANZCOG

Dr Jan NORTON (G.P.)
BM BS, FRACGP, DRANZCOG

Dr Katherine LOK (G.P.)
MB BS (Hons), FRACGP, DRANZCOG

Dr Vicky COCOTIS (G.P.)
MB BS.

Dr Abhishek (Ash) SINGH (G.P.)

MB BS, FRACGP, B Sc Physiotherapy, PG Dip Physiotherapy

Ms Julia MONASSO (Practice Nurse)

Ms Jane RICHARDSON (Practice Nurse)

Ms Ellie HARALAMBIDIS (Practice Nurse)

Ms Sarah BALSON (Practice Nurse)

All doctors, nurses and receptionists are fully covid vaccinated.

HOURS
Mon-Fri 8.30am – 6.30 pm
Sat 8.30am – 11.30 am (private billing only – no concessions apply)

APPOINTMENTS
Consultations are by appointment. Urgent problems are seen as needed. If you need more time with your doctor, please tell the receptionist when booking. Online appointments may be made through the red “BOOK APPOINTMENT” at the top of this website.

TELEHEALTH & VIDEO CONSULTATIONS

A new Telehealth & Video Consultation service is now offered for those with access difficulties. Please visit the Telehealth Consultations tab on this website.

EMERGENCIES
Emergencies always take priority and will be seen quickly. Simply notify the receptionist and ring ahead if possible.
Sick children will always be squeezed in so please mention you have a sick child, their age and the nature of the illness.

HOUSE CALLS
Home and nursing home visits are provided by some of the doctors for their regular patients. Please ring before midday.

AFTER-HOURS
After-hours locum service is DoctorDoctor -132660. MyEmergencyDr.com connects to Emergency Medicine Specialists for telehealth appointments (residents of eastern and north eastern suburbs in Melbourne).

PHONE AND CERTIFICATE POLICIES
If you phone your doctor during consulting hours, a message will be taken when the doctor is with another patient. Urgent calls may be put straight through.

Prescriptions and certificates are legal documents and can only be supplied after an examination. Certificates can not be back-dated. A fee applies.

BILLING POLICIES
This is a privately billing clinic. Each doctor bills independently. Medicare will refund a percentage of medical fees. Please pay at the time of the consultation so as not to delay any future consultations. The doctors’ fees are displayed in the clinic and on this website. Private billing only on Saturday mornings.

PRIVACY POLICY
The security of personal health information is maintained at all times and it is ensured it is only available to authorised staff. Privacy policy document can be viewed and downloaded in “documents” tab of clinic website.

FOLLOW UP OF RESULTS
In most cases, an appointment with the doctor must be made for results. For results that do not require an appointment, please call our practice nurses between 12.30 – 1.30 and they may be able to provide the information by phone or will make an appointment if follow up with your GP is required.

FEEDBACK
Your feedback is valued and appreciated. Please obtain a feedback form from reception or talk to our staff.